Why that call from the Sheriff’s Department might just be a phone scam
Ever pick up the phone, hear a voice, and get that sinking feeling: “This can’t be real… can it?” That unsettling doubt is what David from Los Angeles felt, as…
AI is launching 911 call centers into the future with video calls, triaging redundant reports
When tragedy strikes, calling an ambulance or police as quickly as possible can be a matter of life and death. Staffing issues continue to plague 911 call centers, but with…